Shipping Policy

Shipping Policy

Thank you for shopping with Velle Crafts & Designs! Please take a moment to review our shipping policy.

1. Shipping Times:

Orders are typically processed within 5-7 business days. Once your order is shipped, you will receive an email confirmation with tracking information. Please note that shipping times may vary based on your location and the shipping method selected.

2. Shipping Costs:

Shipping costs are calculated at checkout and are based on the weight of your order, as well as the shipping method selected. We offer free standard shipping on orders over $50.

3. Shipping Methods:

We currently offer the following shipping methods:

  • Standard Shipping (3-5 business days)
  • Expedited Shipping (2-3 business days)
  • International Shipping (delivery times vary by destination)

4. Tracking Information:

You will receive a shipping confirmation email with a tracking number once your order has been dispatched. Use this tracking number to monitor the status of your shipment.

5. Shipping Restrictions:

At this time, we only ship to addresses within the United States. We do not ship to P.O. boxes.

6. Delivery Guarantees:

While we strive to meet estimated delivery times, please note that unforeseen circumstances may cause delays. We cannot guarantee delivery on specific dates but will do our best to ensure a timely delivery.

7. Order Confirmation:

Upon placing an order, you will receive an order confirmation email. If you do not receive this email, please check your spam folder or contact our customer service team.

8. Returns and Exchanges:

For information on returns and exchanges, please refer to our Returns Policy page.